Drink More Water, together we grow.
Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – together with you!

 Become part of our Store in Antwerp City Centre!

• Full -time or Part - time / Zero hours / working students 

Your responsibilities at waterdrop®: 

• Provide excellent customer service and surpass customer expectations at every opportunity! 
• Identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits
• Take every opportunity to capture customer data in order to expand our database and customer loyalty.
• Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management.
  
• Deliver Product Excellence by maximising product knowledge with relevant recommendations.
• Attend and participate in store meetings and training sessions as required by your manager.
• Ensure that good communication with your colleagues is maintained 
• Have a positive attitude with the team and customers and be open to constructive feedback.
• Maintain brand standards on visual display and merchandising, cleanness and general housekeeping
• Follow policies and procedures to maintain the security of stock, customer records and cash handling. 
• Ensure that time keeping attendance is in line with the company's policies and procedures. Opening and closing the store as and when required.
• Be aware of Health & Safety requirements in the store. 

What you bring to the table:

• Be approachable and available to assist our customers with their shopping experiences.
• Enthusiasm and commitment to always provide excellent customer service.
• Willing to adapt and take on new challenges.
• Strong selling skills.
• Always presents a professional image.
• Ability to multitask.
• The ability to maintain professionalism under all circumstances.
• Works effectively and efficiently alone and in the team.
• Prepared to go the extra mile when needed.
• Good interpersonal and communication skills.
• Demonstrate retail sales experience in a customer focused environment

What we offer you:

• An ambitious and international team with whom fun is by no means neglected.
• Individual development opportunities in one of the fastest growing e-commerce companies in Europe.
• Discount on-and offline on your waterdrop purchases and many free merchandising items.
• Legendary team events and qualified training.
• Additional monthly bonuses when targets are met

Wanna drop in? Just send us your CV via the application button.